Privacy Policy

Effective Date: 01 April 2025

At SM Garden Designs (referred to as "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.

  • Usage Data: Information on how you use our website and services, including IP address, browser type, and device information.

  • Cookies and Tracking Technologies: We may use cookies or similar technologies to improve the user experience on our website.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To provide, maintain, and improve our services.

  • To communicate with you regarding updates, promotions, and customer support.

  • To process payments and deliver services.

  • To comply with legal obligations and resolve disputes.

3. Disclosure of Information

We may disclose your personal information to third parties in the following situations:

  • Service Providers: To assist with operations such as payment processing, website hosting, and customer service.

  • Legal Obligations: If required by law or to protect our rights, we may disclose your information to comply with legal processes or investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred.

4. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, and unauthorized access. However, no data transmission over the internet is entirely secure. We cannot guarantee the security of information transmitted through our website.

5. Your Rights

Under Australian law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at shona@mcintoshgroup.com.au

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of this policy.